A ride you can rely on.

Alternative Transportation Systems is a decades-old, multigenerational family business providing freedom through accessible transportation throughout all of New England.

Our services include wheelchair transportation, black car, shuttle, and private charters. Each of our rides is tailored to our passengers’ individual needs. All of Alternative Transportation Systems’ drivers are federally certified to conduct safe and comfortable wheelchair transportation at the highest level.  Our routine and single-day services are available to all of New England without prerequisites. Our personalized booking services, door-to-door assistance, state-of-the-art routing software, and top-of-the-line, fully-equipped vehicles make riding with Alternative Transportation Systems a pleasure for passengers of any mobility status.

Our drivers, who reside all throughout New England, live within the communities they serve. We are proud to be the link to care, community, and quality of life for our neighbors.

Alternative Transportation Systems services its own fleet at our top-of-the-line auto repair facility run by a team of ASE-Certified Master Mechanics. This allows us to adhere to a strict vehicle maintenance schedule and, in turn, provide a safer ride.

Meet the Administrative Team

  • Edward Farrell

    FOUNDER AND PRINCIPAL

  • Steve Skiffington

    CHIEF OPERATIONS OFFICER

  • Christopher Farrell

    GENERAL MANAGER

  • Zach DeBenedictis

    DIRECTOR OF TRANSPORTATION

  • Talita Bernardo

    CUSTOMER SERVICE DIRECTOR

  • Christina Ponte

    DIRECTOR OF FISCAL AND ADMINISTRATIVE OPERATIONS

  • Cynthia Farrell

    HUMAN RESOURCES

  • Kat Matta

    ADMINISTRATIVE COORDINATOR

  • Terri Sweeney

    PASSENGER RELATIONS & BOOKING

  • Kenzie Neary

    PASSENGER RELATIONS & BOOKING

  • Francisco Morales

    PASSENGER RELATIONS AND DISPATCH SPECIALIST

  • Al Bernardo

    SAFETY COORINDATOR

  • Mark Promprowicz

    DISPATCH AND SCHEDULING SPECIALIST

  • Harry Hull

    DISPATCH SPECIALIST

  • Tyler Choquette

    SCHEDULING SPECIALIST

  • Mauricio Mejia

    ROAD SUPERVISOR AND AFTER-HOURS DISPATCH

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